Contact Segments

Contact Segments

What are Contact Segments?

Contact segments are subsets of your contact list, grouped together based on specific criteria such as Contact Tags, Email, Subscription Date, or any other contact field.

Benefits of Using Contact Segments:

• Personalization: By segmenting your contacts, you can tailor your communications and marketing efforts to match the interests and needs of specific groups. This leads to more relevant and effective messaging.

• Targeted Campaigns: Contact segments allow you to run targeted campaigns that resonate with the particular characteristics or behaviors of each group, improving engagement rates.

• Efficient Management: Segmenting your contact list makes it easier to manage and organize your contacts, allowing you to quickly identify and interact with specific groups.

In summary, contact segments are a powerful tool for enhancing the relevance and effectiveness of your communication strategies by ensuring that each message is directed toward the right audience.

Steps to Create a Contact Segment

1. Access the Contacts Section

• Step 1: Log in to your WooChat account.

• Step 2: Navigate to the Contacts section from the left-hand navigation panel.

2. Choose the "Segments" Option

• Step 3: In the Contacts section, select "Segments" to manage and create segments of your contacts.

3. Create a New Segment

• Step 4: Click on the "New Segment" button to start creating a segment.

4. Define Segment Criteria

• Step 5: Add specific criteria for your segment by using filters such as Contact Tags, Email, Subscription Date, or any other relevant information that suits your needs.

5. Name Your Segment

• Step 6: Give your segment a descriptive name that reflects the group it represents.

6. Save Your Segment

• Step 7: After setting the criteria and naming your segment, click on "Save" to create the segment.

7. Use Your New Segment

• Your newly created contact segment is now ready. You can use it to target specific groups within your campaigns, ensuring more effective communication and engagement.