FAQs

FAQs

Need answers to your subscription queries? Look no further! Our offer a variety of add-ons FAQsto make your experience even better. Check us out now!

Subscription Queries

What are the methods of payment accepted by WooChat?

We accept credit cards, debit cards, net banking, and UPI payments.

I have opted to pay my subscription annually and, I have opted for add-ons in my plan. Will I get a discount on the add-ons as well?

WooChat will provide a discount on annual subscription plans only. If you wish to add on any features they will be billed separately. You can also look at upgrading your plan to our Scale+ plan which contains all our add-on features to acquire your annual subscription discount.

Will the WhatsApp charges be in $ or ₹?

WooChat will generate an invoice based on your account setting you have set.

Are the WooChat pricing plans inclusive of tax?

No, WooChat'sWooChat subscription rates and any add-on requirements are exclusive of tax.

When will my billing period start?

Your billing period on WooChat begins once your WhatsApp API number is registered for your business account.

For further assistance with billing, or payments: [e-mail]

Add-ons

Is there any additional fee to use WhatsApp Chatbot Builder?

No, there is no additional fee to use WhatsApp Chatbot Builder on WooChat. To know more please contact [e-mail].

I want to increase the number of agent logins on WooChat. What are the charges?

WooChat can increase the number per agent login for Rs 1000/ month.

I want to increase the number of channels. What are the charges?

WooChat can increase the number of channels at Rs 1200/ month.

For further assistance with add-on features, feel free to contact: [e-mail]