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  1. Audience

Tags

PreviousAdd ContactNextContact Segments

Last updated 9 months ago

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Tags

Organize and manage your contacts and conversations effectively using custom tags. Tags help you categorize information for easy retrieval and management. Here’s how you can create and use tags in WooChat:

Creating a Tag:

  1. Navigate to Tags:

    • Go to Manage Tags under Audience.

  2. Add a New Tag:

    • Click on +Add Tag.

  3. Specify Tag Details:

    • Name: Enter a descriptive and relevant name for the tag. For instance, you might name a tag "Plan A Enthusiasts" if it’s meant to categorize customers interested in a specific plan.

Managing Tags:

  • Edit Tags: Modify existing tags as needed to update their names or relevance.

Tags enhance your ability to sort and access information quickly, making your data management more efficient.