Select Audience

Select Audience

Easily select your target audience for Broadcast messages on WooChat.

Select from Contact Group

1. Create or Pick a Contact Group:

   • Create a New Contact Group: Click the "New Segment" button to create a contact group. Use filters to narrow down contacts by Email, tags, marketing opt-in, or other criteria. Name your segment and click "Create Group."

   • Select an Existing Group: Choose from pre-existing contact segments by searching and selecting the desired group.

2. Automatic Updates: Contacts that meet the criteria for an existing group will be automatically updated and included in that group.

Map the Variables

1. Preview and Map Data: After uploading or selecting your contact group, preview the data to ensure it’s mapped correctly with the right values or variables.

2. Handle WhatsApp Template Variables: If your WhatsApp Template includes predefined variables, map these variables accordingly and add payloads for buttons if you plan to run any bot flows based on customer responses.

Add Button Payload

1. Enhance Engagement with Buttons: Integrate interactive buttons in your messages for better user engagement.

   • Dynamic URLs: For templates with CTA buttons, use dynamic URLs to create customizable web addresses tailored to your customer's needs.

   • Media Options: If your template includes media, map variables for dynamic content and add personalized CTA links.

   • Quick Reply Buttons: For templates with quick reply options, enter the intent for the bot you want to trigger in the button payload field.

Final Steps

1. Review & Configure: Once variable and media mapping is complete, proceed with reviewing and configuring the reply-to settings to finalize and send the broadcast.