Ask Email

Ask Email

Optimize user engagement with Ask Email card: Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.

Who can use this Card?

• WooChat Users having permission to either build and deploy bots or manage bots.

• Available on all Paid Plans.

Understanding "Ask Email"

Ask email from your customer by using Ask Email card.

Ask as Text Essentials

Before you start using Ask Email card, here are some things you need to know:

Question Text

This is the question you want to ask users. Make it clear and short so users know what you're asking.

The Question text can be made Bold, Italic, or strikethrough using the options provided. The text will add the asterisk(*) for Bold, Underscore(_) for Italic text, and Tilde(~) for Strikethrough around the text.

Ask as Voice Essentials

The Ask as a Voice feature in WooChat's Ask Text Bot Card lets users talk to submit their answers, making it easy and fun to interact.

You can either choose AI voice or a Record option.

For generating AI voice, you have to type in the Question Text, select the desired voice from the drop-down, and click on Generate Voice Button.

The Question text will be changed into voice. You can listen to it, change playback speed before saving the card to be used in the bot.

If you want to send a message in your voice, use Record option. Just press the record Button to record. To stop recording, click on Stop Recording.

PRO TIP: Use Variables in the Question Text and in the Validation Error Message to make it more personalized.

Implementation Example:

You are asking your customers for their Email id to send notifications or product related updates. The Ask Email question type with validation settings will make sure users give helpful responses within a specific character limit.

For the Question Text you can enter: "Kindly share your email with us to send you the help document shortly."

You have the option to store the user response in the variable. You can create a variable - user_email for example to store the user response.

Now for the validation settings, you could provide the attempt limit as 1, Validation Error Message is optional. Provide the Action on Invalid Response.

Publish the flow

To publish the flow, connect the card with the starting button and then click on Publish Button.

In WhatsApp

This is how "Ask Email" card would be on the WhatsApp Platform.

The above sample flow is for you to understand how "Ask Text" Card works and it's usage. It is not a representation of what can be achieved with WooChat.