WooChat Contact Glossary

Managing contacts is essential for effective communication, and WooChat offers a centralized hub for businesses to efficiently maintain and utilize customer data.

Now, let's explore the key terms to gain a deeper understanding of contacts.

Bulk Contact Import

The process of importing multiple contacts into WooChat at once.

Contact Owner

The WooChat user who is responsible for managing a particular contact.

Contact Tags

Labels that can be applied to contacts to organize and track them.

Marketing Opt-in

A setting that indicates whether a contact has opted in to receive marketing messages from your business.

Sample File

A file that contains example contact information in the format required for WooChat imports.

Search Bar

A text field that allows you to search for contacts using keywords.

Single Contact Creation

The process of creating a single contact in WooChat.