Send Media
Send Media
Share audio, video, image, and document with your customers using Send Media Card. Attach pre-recorded audio, image, video, or document files within size limits and supported formats.
Who can use this Card?
WooChat Users having permission to either build and deploy bots or manage bots.
Available on all Paid Plans.
Overview
Use this card when you want to share any media with your customers. The media options you could send are Audio, Video, Image and Document.
Audio
When attaching a pre-recorded audio, make sure the file size doesn't exceed 16 MB. The allowed media formats are - aac, mp4, amr, mpeg, and ogg.
Image
When using this, make sure the file size doesn't exceed 5 MB. The allowed media formats are - jpeg and png. You could add a caption for the attached image.
You can add the descriptive text or context to an Image in Caption.
Video
The file size should not exceed 16 MB while sending the video to your customers. The allowed media formats are - mp4 and 3gpp. You could add a caption for the attached video.
You can add the descriptive text or context to a video in Caption.
Document
While sending the document to your customers, make sure the size is up to 16 MB.
Instead of uploading Text, Audio, Video, or a document, you could also paste the link of the media formats.
Duplicate/Delete/Edit Send Media Card
When hovering over the card, you'll see the option to duplicate the card, a pencil to edit the block, and a "x" to delete the card.
This is how Send Media card works on WhatsApp:
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