Ask Collection List
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Discover the steps to create a Collection option card on WooChat with Header Text, Question Text, Catalog, Collection, and more. Optimize your catalog for better engagement!
Who can use this Card?
WooChat Users having permission to either build and deploy bots or manage bots.
Available on all Paid Plans.
This card can be used only when you have created a catalog in Facebook, created the product sets and connected the catalog to WooChat.
If you haven't created the product sets on Facebook, click on
The Ask Collection Option Card has the field for Header Text, Question Text, Catalog, Collection, Validation Error Message, Action on Invalid Response, and Store response in the variable. Let's see what goes into creating the Collection option.
You can add a text something like "Welcome to our Catalog" or "Our Bestsellers" depending on the collection you want to share with people.
This is the space where you ask your customer the question or write the description for the collection you are sharing with your customers.
The above text can be made Bold, Italic, or strikethrough using the options provided. The text will add the asterisk(*) for Bold, Underscore(_) for Italic text, and Tilde(~) for Strikethrough as shown in the text below.
You have to choose the catalog that you would like to share with your customers. This is the same Catalog from which the collections has to be listed.
"All Products" is the default set created by Meta.
This message is for the customer's when they respond randomly to the question you have asked. For Example: If the customer doesn't respond with the options, then you could send a message - Please choose from the above options or Choose from the options listed.
You can create or use the previously created variables to store the responses shared by your customers. If you are creating variables for the first time, all you have to do is type the Variables name in the box; it will ask to create the variable once you click on Create "Variable Name" as shown in the screenshot below.
Once you have set all the fields required and click on SAVE, the card will look like as shown in the screenshot below.
This card will work in collaboration with the Card.
The Send collection card has to be edited as below:
Make sure to check the box for - Dynamic collection from previous response
Under the Collection for the Send Collection card, you have to choose the custom variables as shown in the picture
user_response.id: In this variables, the payload of the button that the user responded with will be stored.
user_response.title: In this variable, the title of the product that user responded with will be stored.
user_response.description: In this variable, the description of the product that user responded with will be stored.
We have chosen the user_response.title variable.
Once you have edited the Send Collection card, the flow will look like
You have to choose the collection from the list that you would like to share with your customers. If you are not seeing any collections that means you have not created any in your Commerce Manager. Go to to understand how you can create.
This is for the Action you want to take when a customer gives an invalid response. You can either to continue with the flow.